In this episode of the LawLytics Video Podcast, I sit down with Chris Mullins to talk about intake and sales for law firms. We dive into the emotional, psychological and managerial factors that can affect the performance and mental health of law firm intake professionals, and Chris gives some great tips and tools for making the prospective new client on the other end of the phone feel heard and valued, regardless of whether their matter is something that the firm can ultimately help with. Chris also offers all listeners of this podcast a free electronic copy of her book “Law Firm Conversions” (details at the end of the recording and below).
Chris’ company is Phone Sales Doctor For Law Firms.
Chris can be reached at:
Phone: (603) 249-5878 (call her directly to discuss your firm’s sales and how her services can help)
Email: [email protected] (email her for a free copy of her book, “Law Firm Conversions.”