The best defense against bad reviews is to get plenty of good ones. If you have tons of good reviews, a bad review every once in a while isn’t going to hurt you.
But what happens if you do get a negative review? Frequently, negative reviews for attorneys don’t tell the whole story, they’re unjustified, or in some cases, they can even be fake reviews.
In this episode of the Law Firm Marketing Decoded Podcast, we discuss what attorneys need to know about how to handle a bad review, whether or not you know who left that review about your law firm.